Terms of service

Welcome to Harbor & Ash. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

1. About Harbor & Ash

Harbor & Ash operates this online store and website. Throughout the site, the terms “we,” “us,” “our,” and “Harbor & Ash” refer to Harbor & Ash.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page with an updated revision date.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes.

You may not use our website to:

  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the security or operation of our website
  • Submit false, misleading, or fraudulent information
  • Use our website or content for unauthorized commercial purposes

We reserve the right to refuse service or terminate access to our website if we believe these terms have been violated.

3. Products and Availability

We make every effort to accurately display our products, descriptions, images, pricing, and availability.

However, we do not guarantee that product descriptions, colors, images, pricing, or other information will always be completely accurate, current, or error-free.

Products are subject to availability. We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Modify product descriptions or pricing
  • Refuse or cancel an order when necessary

If we cancel an order after payment has been processed, we will issue a refund for the amount paid.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting an order, you authorize Harbor & Ash and our payment processors to charge the applicable amount to your selected payment method.

We reserve the right to correct pricing errors and cancel orders placed at an incorrect price. If your order is canceled for this reason, you will receive a refund of any amount charged.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to accept or decline any order at our discretion, including orders that appear fraudulent, unauthorized, or otherwise suspicious.

You are responsible for ensuring that your shipping and contact information is accurate when placing an order.

Harbor & Ash is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Shipping times provided on our website are estimates and are not guaranteed unless specifically stated otherwise.

Delivery may be affected by circumstances outside of our control, including carrier delays, weather, holidays, customs processing, or other unforeseen circumstances.

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside of Harbor & Ash's control.

For additional information, please see our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy for information regarding eligibility, return periods, refunds, damaged products, and other return-related matters.

8. Intellectual Property

All content on the Harbor & Ash website, including text, graphics, logos, photographs, product images, designs, and other materials, is owned by or licensed to Harbor & Ash unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, or use our content for commercial purposes without our prior written permission.

9. Third-Party Services and Links

Our website may use third-party services or contain links to websites operated by third parties.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those providers.

10. User-Submitted Content

If you submit reviews, comments, photographs, suggestions, or other content to Harbor & Ash, you agree that the content is truthful, lawful, and does not violate the rights of others.

By submitting content, you grant Harbor & Ash permission to use, reproduce, display, and publish that content in connection with our business and marketing, without compensation unless otherwise agreed.

We reserve the right to remove content that we believe is inappropriate, unlawful, misleading, or otherwise violates these terms.

11. Disclaimer

Our website and products are provided on an “as available” basis.

To the extent permitted by law, Harbor & Ash makes no warranties regarding the uninterrupted availability, accuracy, or reliability of our website or its content.

Nothing in these terms limits any rights or protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Harbor & Ash and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase or use of our products.

Nothing in these terms is intended to exclude liability that cannot legally be excluded or limited.

13. Indemnification

You agree to indemnify and hold harmless Harbor & Ash and its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms of Service or your misuse of our website.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws applicable in the jurisdiction where Harbor & Ash operates, without regard to conflict-of-law principles.

15. Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Harbor & Ash
Email: [YOUR CUSTOMER SERVICE EMAIL]
Website: [YOUR WEBSITE]